Hilton Head PSD and BJWSA to conduct treatment on water lines

The PSD and our wholesale water provider, Beaufort-Jasper Water & Sewer Authority, will temporarily change the water treatment method and flush water lines throughout our service areas for a three-week period starting Oct. 17. The treatment is part of routine maintenance on the water distribution systems. There will be no interruption in service as a result of the work. Customers can use water as normal.

Customers may notice a slight chlorine taste or odor in the tap water between Oct. 17-31 as a result of the treatment. Customers in some areas may notice brief discoloration in the tap water as a result of lines being flushed. If water appears discolored, customers should run cold water taps for a few minutes. If discoloration persists, contact the PSD at (843) 681-5525.

Customers who are especially sensitive to the taste and odor of chlorine can keep an open container of water in the refrigerator. This will reduce the chlorine taste. Water stored in refrigerated containers should be changed weekly.

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IMPORTANT ANNOUNCEMENT

PSD HAD A NEW PAYMENT PORTAL

We are excited to launch our new payment portal! When you click the payment portal link, you will be directed to the new site. If you provided us an email, you are pre-registered under that email address; follow the instructions on the page to log-in and re-set your password. Otherwise, just click register and create an account. If you enrolled in re-occuring credit or debit card autopay, this will not transfer and you will need to create an account and re-enroll.