Billing and Payment Information

Payment cycle

District customers are billed monthly. Cycle 4 and Cycle 5 billing schedules are monthly.

PSD Policies & Fees

Accounts that are past due by 45 days will be disconnected. Residential tenants are required to pay a $100 deposit. Click icon for more details.

Payment Methods

Water and sewer payments can be made with cash, check, VISA or MasterCard. Click icon for more details.

Payment Methods

Payment Options

Water and sewer payments can be made via cash, check, VISA or MasterCard. To view the current rate structure, please see Water Rates & Charges.

Bank Draft

Contact the PSD or visit our online payment portal to set up this option.

In Person

Visit the payment counter or use the drive-through from 8 a.m.-4 p.m. Monday-Friday.

By Mail

Hilton Head Public Service District P.O. Box 602001 Charlotte NC 28260-2001

Drop Box

Use the drop box located next to the drive-through window. Please do not place cash in the drop box; no receipts can be issued.

Online

Login and view your account or to pay your bill. You will need to use your PayID or account number and address number.

Billing/Payment Cycle

District customers are billed monthly. The billing cycles and months associated with each cycle are as follows:

Cycle 4 Billing Schedule: Monthly

Cycle 5 Billing Schedule: Monthly

PSD Policies & Fees

Cut-Off Policy

Any account(s) that remains unpaid 45 days past the billing date will receive a delinquency notice via door hanger and will be DISCONNECTED. A $35.00 reconnection fee will be assessed and the meter may be locked due to nonpayment. Service will be restored once the delinquent balance and fees are paid.

Deposit Requirements

Meter Tamperings

PSD Fees

Customer service is available 8 a.m. to 4 p.m. Monday through Friday.

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